We have a complete 100% Satisfaction Guarantee with a 45-day return policy, which means you have 45 days after receiving your item to use it see the great results or request a return.
To be eligible for a return, your items unused container contents must be returned inits original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us firstname.lastname@example.org. We’ll send you return shipping instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Unfortunately, we cannot accept returns on items that are completely used.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.